Patient Info & FAQ
New Patient Forms
Please download, print and have each of the following 8-forms filled out prior to your visit with us:
If you don’t see your insurance listed, please CONTACT US for more information.
- Aetna HMO & PPO
- Humana Medicare
- Horizon BCBS NJ PPO
- Independent Blue Cross
- Keystone Health Plan East
- Highmark Premiere Blue Shield Medicare
- Personal Choice
- Railroad Medicare
- Tricare-Non Network PPO
- United Healthcare
Accepted Health Plans
SeretisCare accepts most employee health care plans. Please call us at 856-467-6400 to confirm.
What are the common signs & symptoms of COVID-19 (coronavirus)?
- Fever of >100.4
- Shortness of breath/Difficulty Breathing
- A travel history from affected geographic areas within 14 days of onset
- Any person who has had exposure to a person with a confirmed case of COVID-19 within 14 days of symptom onset.
What can we do to minimize the spread of respiratory viruses like the flu, H1N1, Ebola, COVID-19, etc..?
- Wash hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing or sneezing. A quick sprinkling of water with or without soap simply isn’t enough.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. It’s located throughout our office and in most every patient room. Always wash hands with soap and water, if hands are visibly dirty, and definitely before and after you use the bathroom and as well as after eating.
- Avoid touching your eyes, nose & mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Cover your mouth and nose with a tissue if possible.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning sprays or wipes.
- Keep children home when they are sick, especially if they present with fever (>100.5 degrees Fahrenheit).
- Children should be fever-free (without fever-reducing medication) for at least 24 hours before returning to school.
What is a D.O.?
D.O’s are Osteopathic Physicians who are fully educated and licensed to practice all aspects of medicine. The are Osteopathic Physicians who are certified to specialize in family medicine, obstetrics/gynecology, pediatrics, surgery, internal medicine, and all of the other medical specialties. Osteopathic Physicians are specially trained to perform Osteopathic Manipulative Treatment (OMT), a method in which they use their hands to diagnose and treat the patient, giving particular attention to joints, bones, muscles and nerves. OMT is employed to relieve pain and discomfort and, even more importantly, it assists your body’s ability to heal itself.
What is a Physician Assistant (PA-C)?
Physician assistants are certified by the National Commission on Certification of Physician Assistants (NCCPA) – a mark of professional accomplishment – and state-licensed. They are health professionals who practice medicine as members of a team with their supervising physicians. PAs deliver a broad range of medical and surgical services to diverse populations in rural and urban settings. As part of their comprehensive responsibilities, PAs conduct physical exams, diagnose and treat illnesses, order and interpret tests, counsel on preventive health care, assist in surgery, and prescribe medications.
What age patients do we see in the office?
SeretisCare is a family practice that treats patients of all ages, from newborns to geriatic care.
What insurance plans do you accept?
SeretisCare accepts most insurance coverages with few exceptions. A list of our most referenced coverages can be found HERE. We accept Medicare but do not accept Medicaid or any state-assisted plan like AmeriChoice. If you don’t see your plan on this list, please call us as we may not yet have added it to our coverage list.
What hospital can I go to?
SeretisCare works with all area hospitals. We have a close affiliation with Salem Memorial Hospital, A.I. DuPont for Children, Cooper University Hospital, Underwood Memorial Hospital and Christiana Care in Delaware, but you may go to any hospital you wish.
How can I get my records transfered to/from SeretisCare?
To transfer medical records, you need to sign our records release form to have your records transferred into or out of our office. There is no fee for transferring your records to another medical facility or physician. There is a fee associated with copying records that are to be forwarded to a non-medical facility such as lawyers, insurance companies, employers or for you personal records. Please review and sign our records release form then mail, fax or bring in with you so we may begin the records transfer process.
What do you consider minor surgical procedures?
Minor surgery is any surgical procedure that does not involve monitored or general anesthesia or respiratory assistance during the surgical procedure. Minor surgery may involve making a skin incision or the use of liquid nitrogen for cryotherapy, performed to repair skin damage or arrest disease under local anesthesia using lidocaine, marcaine or novacaine. Most minor surgeries take less than 15 minutes, but this depends on the condition being treated. Anything needing extensive excision, stitches or bleeding control may take up to half an hour or more. If you have multiple lesions we may have to treat them in multiple sessions depending on your insurance company’s “rules” and time constraints. Dr. Seretis will advise you at the initial consultation visit.
Do you prescribe pain medications?
Although we prescribe pain medications such as narcotic and non-narcotic pain meds, we do not prescribe any narcotic medications or short acting ADD medication to new patients on their first visit. We only prescribe narcotic pain medications to existing patients for “acute” situations and rarely do we re-issue or re-prescribe narcotics without involving a pain management or subspecialist. Our philosophy is quite simple, we want a clean practice without having to deal with the hassels of “pain seekers.” If our patient is in pain, we will do everything we can to help them manage their pain and get them out of pain. Narcotics are the most widely abused drugs in the world and we have a moral and ethical obligation to curtail this, at least when my practice is involved.
Do you handle CDL, DOT or work-related injuries (workers comp/personal/motor vehicle accidents)?
No. We do not handle workers compensation or personal injuries. Unfortunately, these must be handled by either your employer’s human resources department or workers compensation physicians and for personal injuries you must contact an attorney who will direct and refer you to physicians in the area that treat these types of cases. We also do not perform CDL (Commerical Driver’s License) or DOT (Department of Transportation) physicals.
Can you manage my Coumadin?
Yes, we can fully manage any anti-coagulant therapy including Coumadin, Warfarin, Lovenox, Heparin, Plavix, etc. We have the capabilities of managing and following your blood levels either in our office with finger-stick INR checks or with blood draws through our office and Manhattan Labs.
Where can I get my labs and X-Rays done?
We offer in-office labs for your convenience as well as on-site X-rays, mammographys, US and CT scanning downstairs through Beckett Radiology.
What forms of payment do you accept?
Seretic care accepts payment at time of service by cash, check, Visa, Mastercard, American Express and Discover.
What is your location? Can you give me directions?
SeretisCare is located at 499 Beckett Road, Suite 201, Logan Township, NJ. We are at the corner of Beckett and Center Square Roads, just off I-295 Exit #10. From I-295, take Exit 10 and head east towards Swedesboro. Turn right at the second light and immediately turn right into our parking lot. We are opposite the Logan Branch of the Gloucester County Library System.